Southlake, Texas 
Most Reliable In Home Care Service Provider!

Providing care, comfort and confidence at home

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How can we serve your needs?

Families are often placed in an immediate situation because mom or dad are no longer independent and a decision needs to be made for their safety. What do we do? Did we plan for this? Can mom stay home? Does she have to go into a nursing home?

Here is how we can help:

Hourly and Personal Care

With Cerna In Home Care Services you are treated like family. Whether you need some help around the house for a few hours a day or care 24 hours per day every day, we have the right in home care services and programs for you or your loved one including:

  • Live-in Care (live-in care aid that provides care 16 hours per day and is always there)
  • Hourly Care (any schedule, any times from four hours to 24 hours)
  • 24 Hour Care (two 12 hour shifts when your loved one needs day and night attendance)
  • Memory Care (Trained care providers with memory, Alzheimer’s and dementia care experience)
  • Cognitive Care (Running appointments and errands, doctor visits, etc)
  • Care Management (We are always available, especially when you can’t be. Just a phone call away.)

All Cerna Care Aides have at least one year experience, Criminal Background checked, DMV checked, Passed and acquired four units in Cognitive Impairment course, have a minimum of eight hours in house training and have a current CPR/First Aid Card.

Live In Caregiver for 24/7 Assistance

Live In Care - Cerna Home CareLive In Home Care is an option for families that need a care aid on site at all times, 24/7. The Caregiver actually lives in the home as long as separate quarters exist for the them to sleep and have privacy. The cost is much lower than having 24 hours of hourly/shift coverage as the caregiver has eight hours of time to be relieved of duty, but meals (or a meal stipend) are provided by the client. Live in care is perfect for someone that needs someone available all the time, but does not have trouble sleeping and can have a caregiver close by incase of an emergency, but can sleep through the night.

Our live in caregivers provide, companionship, bathing, grooming, light housekeeping, medication reminders, exercise, general assistance, errands, cooking and much, much more. Cerna maintains Workman’s Compensation Insurance, Liability Insurance and a Surety Bond to ensure there would never be Homeowner liability. We also have continuing levels of care that incorporate more therapeutic/rehabilitative care. Our level II service provides focused cognitive activity, physical activity, lifestyle planning and constant monitoring to ensure progress. So whatever your care needs might be, Cerna will provide the flexibility to grow with your ever changing needs and you can log in to our website and view the Care Plan and Daily Care Notes that are entered in by the caregiver on a regular basis.

We’ll be there on time and with a smile to provide the loving compassionate care you expect for your family that includes:

Memory and Dementia Care

Memory CareCerna specializes in Cognitive impairments from Alzheimer’s, Dementia, Parkinson’s Stroke, Injuries, Diabetes and Others. We train our staff and use the Alzheimer’s Associations “CARES Training” to ensure our staff know and understand the special care requirements of someone with a Cognitive Impairment. Our staff implements special stimulation tools and techniques to help the brain hold on to cognition and thrive. We integrate physical and lifestyle changes into our clients lives to ensure quality of life and vitality.

Cerna works with the top Neurologists and Dementia Specialists and continues to develop the best overall program for in-home care and stimulation. Memory care is the term for a care option for people who have been diagnosed with such conditions or have problems with at least two areas of daily living (ADLs). Memory care allows a person experiencing memory loss to maintain a level of independence in the comfort, security and familiarity of their own home with professional staff. There are four categories that can greatly affect a person’s lifelong ability to cope with a cognitive impairment and thrive:

Care Management

Care ManagementIf you don’t live near your aging parent, you may wonder if what you’re doing is enough to oversee your loved one’s care. Even if you live nearby, you may discover the problems you or your loved one are facing are becoming larger and more complex than you can comfortably manage. Or maybe your life’s other responsibilities have grown to the point you are unable to provide the level of supervision and attention to your loved one’s care that you wish.

Cerna’s Care management is a team collaboration and process that includes assessments, planning, facilitation, care coordination, evaluation, and advocacy for any options and/or services to meet an individual’s and/or family’s comprehensive health needs through communication and available resources to promote wellness, quality of life and cost-effective outcomes. While we don’t deliver medical care, we can oversee your loved one’s care through our advocacy and care management services.

Transportation Services

Cerna Van - TransportationAt Cerna all drivers also accompany our clients into the home, can stop and pick up medicines or food/supplies, can prepare a meal or help get you or your loved one changed and in bed if needed. Cerna have developed a corporate culture around a professional and caring attitude. All Cerna staff is very knowledgeable in the field of elder and /or handicapped transportation and they do their very best to offer the best handicapped transportation services available.

Cerna Transportation staff are there to ensure that all transportation details are considered and before we arrive to transport you or your loved one.. Their experience and understanding attitude makes our transportation services flexible and responsive to the various needs of most any person needing transport..

Live In Care - Cerna Home CareWe weren’t made on an assemble line! Every person is an individual and in need to different things, when it comes to care and wellness. Cerna Homecare customizes each plan of care to the needs of the care recipient. We provide a collaborative team and process that includes assessments, planning, facilitation, care coordination, evaluation, and advocacy for any options and/or services to meet an individual’s and/or family’s comprehensive health needs through communication and available resources to promote top quality care, wellness, quality of life and cost-effective outcomes.

From Attending doctors appointments and facilitating communication between doctor, senior and family members to monitoring client’s adherence to medical orders and instructions, including reminders to take medications and exercise as directed by a physician. Cerna takes a customized approach to each individual every time, including:

  • Special dietary needs for conditions like diabetes, hypertension or heart disease can be managed through strict shopping guidelines and proper food preparation by our skilled care team.
  • Home care services – determining types of services that are right for a client and assisting the family to engage and monitor those services
  • Social activities – providing opportunity for client to engage in social, recreational, or cultural activities that enrich the quality of life
  • And so much more...

Includes Samsung smart watch, setup and use of application and software for one year.

Assistance Now is a safety watch that is simple to use, just wear it like a regular watch on your wrist. If you fall or have an emergency that requires assistance, simply press the RED button on the watch and it will alert the people on your contact list. In fact, in the case of a severe fall when you are not able to press the button, the watch has a built-in fall detection that AUTOMATICALLY reaches out to your contact list within seconds.

Through innovative patented software and mobile application technology, combined with the top of the line Samsung smartwatch, seniors can now live a dignified life. With heart rate monitoring technology, SOS distress alert options, medication reminders, abrupt movement detection (which may indicate a fall), watch location history and navigation, and Safe Zones, Assistance Now offers a sense of security and improves quality of life for seniors.

Monitoring Purchase Options:

Family Monitoring:

Family can safely and easily monitor their loved one by receiving the calls and alerts if there is an emergency. Unlimited use of app for family and first responders. You will enter your phone number and information into the emergency responder screen when setting up your new watch. Family members will download the Assistance Now app from the app store (Apple or Android) and will have complete visibility to your loved ones dashboard which includes heart rate, fall information, whereabouts and ability to talk to them.

Professional Monitoring:

Our professional emergency response team monitors your loved one 24/7 with complete visibility to their vitals and possible emergencies (such as a fall) and will communicate directly over the watch with your loved one if anything may be wrong.

Once an emergency call is received our will triage accordingly. Family members will download the Assistance Now app from the app store (Apple or Android) and will have complete visibility to your loved ones dashboard which includes heart rate, fall information, whereabouts and ability to talk to them.


This is not required for purchase. You can add any of the following Care Provider options to save money and gain peace of mind.

With Assistance Now’s personal care program, you or your loved one can have a care professional come out to your home and provide personal assistance such as meal preparation, Doctor visits, errands, projects, bathing and general care assistance. This program is for someone that needs some help just once per week or up to 7 days per week. The personal caregiver is there to assist Mom or Dad with anything they need relative to activities of daily living.

These visits will be up to two hours and you pick the amount of days you want and a care professional will be in touch with you. This will be scheduled 48 hours after the completion and setup of your Assistance Now Watch.

Both our Clients and their Families Love Us!

I sing your Praises

Johnna has been doing really good. She has only had 1 or maybe 2 small meltdowns during quarantine. She’s doing her homework without asking, cleaning her room and making 85% of her own food. All in all she’s been better than I ever could have imagined. You were so right. Thank you so much, I sing your and Cerna’s praises all the time to anyone who will listen and I thank God daily that I found

Johnna Haynes

Great Service and Outstanding People

Medical care that is individualized to a specific patient’s needs has been hard to find. I am fortunate to have met the Cerna Home Care team. They share my expectations for high quality care. They have exceeded my hopes and have been very effective in the way they answer all needs of the patients we follow in the continuum of care in the community that we all

Sanjivan Singh Kohli, MD - Pulmonary and Critical Care Medicine

Thank You From the Bottom of my Heart!

I’m so proud of our Cerna Homecare team that work diligently day in and day out in people’s homes during the COVID-19 pandemic crisis.
Marc Friedman

You are so Great!

You did a great job teaching me about what’s really going on with Johnna. Nobody was able to figure it out. We all as a team continue to work with johnna. I actually finally enjoy coming home and spending time with her.
DeAnn and Johnna King


I am eternally grateful for the care Cerna provided as my father’s Alzheimers progressed. The coordinated care team arranged caregivers, doctors appointments, nutrition plans, and so much more.. Cerna guided our family through tough decisions and helped our family cope with this life transition. Thank you,

Steven k

I would love the ability of giving 10 stars

I would love the ability of giving 10 stars, however I am only able to leave 5 stars. I have so much to say about this company, Cerna Home Care and the Team of highly talented professionals truly exceeded our expectations and went above and beyond. I don’t know where my family would be today had Cerna not stepped in when he did. Here is a little back ground on what we were facing: My grandfather had a beautiful life, he was a wonderful father, grandfather and husband and deserved only the best. In his final year of life at

Melissa Nelson

Marc Friedman and the Team

Marc Friedman and the Team at Cerna Healthcare were outstanding in the care of my 26-year-old son; suffering from a delayed frontal lobe brain injury. Months of hospitalization, medication, doctors, tests, we were heartbroken and discouraged! With Marc at the helm; coordinating care, medication, rehabilitation, counseling, we are finally seeing improvement and know that Michael is on the road to a good, happy, and productive future. He continues to manage Mike’s care with expertise and compassion, and also has become an important part of our family and Mike’s

Christy Henry


The care that my Dad received by Cerna and the team was amazing. I’m so thankful we had him to help us coordinate his care. My Dad was suffering from heart failure and dementia and we needed help fast. Cerna stepped in and got things under control and in the process became a trusted friend to my Dad. It was a very stressful time and Cerna Home Care helped make it manageable. My Dad passed away after 1 year while on hospice at home. We still had Cerna Home Care helping every step of the way. My Dad loved his

Andrea Djafri


Shirley is a wonderful caregiver and a great addition to our household on the days that she works for us. We both feel very comfortable with her capabilities and her sweet personality. She is a good fit in our home. She will stay with Howard next week for four days while I have a little respite trip. I am completely at ease going away with Shirley here to take care of Howard. Thank you, Cerna, for sending her to us! Betty

Betty Compton


First of all, I am not taking care of Mr. Compton. My husband is Dan Smith. Jamayah has been a gift from heaven to us. She is so kind and will do anything to help us. We love her like



Shobha has been caring for my 86 year-old cousin, Marilyn, for over a year now. Shobha is a very competent caregiver. She is also very kind, loving and pleasant. Marilyn has come to care for Shobha very much and relies on her abilities and companionship. They are the uncontested Bingo champions at Belmont Village! My family and I are very grateful for Shobha and Cerna

Phyllis Labedis


I love working for cerna . I love how they care not just for caregivers but for their clients. They always do the best to fit caregivers with the right clients. my clients are pleased with them and how they have the best caregivers to send we love cerna . a 10 star

Shirley Rose


Just wanted to send you both a note to say how grateful I am for everything you both did yesterday. It means so much to me and I know that what you did put Shirlee at ease and made it that much easier for



You all stepped in at an interesting and trying time. I’m very grateful – and increasingly becoming relieved – for Marc’s, Susan, Valerie’s, Angelia’s, and Al’s involvement, you’ve collectively taken a very bad situation and turned it into a very positive process and experience. Looking forward to continued work with Cerna Home Care for years to



Now that things have settled down, I wanted to be sure to take a few minutes to write and thank you for your amazing help during our frantic Hopcraft family time. We are all aware you gave special attention to Rick’s well-being due to your mutual relationship with Dr. Lindburgh. That relationship notwithstanding, in our eyes you went above and beyond on Rick’s behalf. Your availability to him over his last two weeks was endless – and, therefore, your availability to US, his siblings, was the same. Pat and I especially, being so far removed, were extremely grateful. We know

Kate Hopcraft Carter

Why choose Cerna Homecare

"At Cerna Homecare we strive to be the best at everything we do. We are here to take care of you and your loved ones."

No Contracts

Our services are available to you for as long as you need and only as long as you need!

Always Available

Care Coordinators and Staff are available 24/7 to help with any and every need.

Top Level Staff

We provide in house training for all our staff and only the highest level of accountability and knowledge is acceptable.

Thoughtful Care

We make sure to balance our services to ensure the best care is being provided. We promote a healthy body, mind and wellness!


We make sure to constantly monitor our clients and adjust as needed to ensure the best possible care.

Award Winning

Cerna Homecare is proud to have won many industry awards and continues to lead the by example!

Cerna Home Care - Texas

Your Southlake Leadership

Kenny Burns is Cerna Southlake’s Care Manager. He is an award winning marketer whose creativity is an excellent asset, especially when it comes to providing the best solutions for his clients. Ken is an empathetic leader and partner; both his parents suffered from dementia and Alzheimer’s – giving him firsthand experience of the toll it takes on a family and their loved one. When creating a client care plan, he reaches-out to the family for input, and they know they can call him 24-7. “I like the fact that people know they can count on me when they call; a real person will pick-up the phone. Cerna Homecare is a big small-company – big enough to serve the community well, and small enough to nurture personal relationships.

Kenny Burns | Care Coordinator